Refund and Returns Policy

Privacy Policy for Bradley Hay Farm

At Bradley Hay Farm, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the personal information you provide when interacting with our website or services.

1. Information We Collect: We collect personal information that you provide voluntarily, including your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or contact us. We also collect non-personal information automatically, such as your IP address and browsing activity on our website.

2. How We Use Your Information: We use your personal information to process orders, deliver products, respond to inquiries, and improve our services. We may also use your contact information to send you promotional emails or updates about our products and services, but you can opt out of these communications at any time.

3. How We Protect Your Information: We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed securely using encryption technology.

4. Sharing Your Information: We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or conducting our business, such as payment processors or delivery services. These third parties are obligated to keep your information confidential and are only permitted to use it for the purposes specified by us.

5. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, improve functionality, and analyze website traffic. You can adjust your browser settings to block or delete cookies, but doing so may affect your user experience.

6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights: You have the right to access, update, or delete your personal information. If you would like to make any changes or have concerns about the data we hold, please contact us through the provided contact information.

8. Changes to This Privacy Policy: We may update this privacy policy periodically. Any changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.